Microsoft custermer service

The laws of Taiwan govern the interpretation of this Service Agreement. You and we irrevocably designate the Taipei District Court as the court of first instance having jurisdiction over any disputes arising out of or in connection with this Service Agreement or the Support Services. We hope we never have a dispute, but if we do, you and we agree to try for 60 days to resolve it informally.

Nor is combining individual proceedings without the consent of all parties. Mail a Notice of Dispute First. Tell us your name, address, how to contact you, what the problem is, and what you want.

A form is available at Arbitration and dispute resolution. After 60 days, you or we may start an arbitration if the dispute is unresolved. Small Claims Court Option. Arbitration Procedure. For more information, see www. To start an arbitration, submit the form available at Arbitration and dispute resolution to the AAA and mail a copy to us.

Any in-person hearing will take place in your county of residence or, if a business, your principal place of business or King County, Washington. You choose. The arbitrator may award the same damages to you individually as a court could. The arbitrator may award declaratory or injunctive relief only to you individually to satisfy your individual claim. Under AAA rules, the arbitrator rules on his or her own jurisdiction, including the arbitrability of any claim.

But a court has exclusive authority to enforce the prohibition on arbitration on a class-wide basis or in a representative capacity. Conflict with AAA Rules. Must File Within One Year. You and we must file in small claims court or arbitration any claim or dispute except intellectual property disputes—see paragraph 1 above within one year from when it first could be filed.

Rejecting Future Arbitration Changes. You may reject any change we make to the Binding Arbitration and Class Action Waiver section except address changes by sending us notice within 30 days of the change by U. Mail to the address in paragraph 2 above. If you do, the most recent version of the section before the change you rejected will apply. If any part of the Binding Arbitration and Class Action Waiver section is found to be illegal or unenforceable, the remainder will remain in effect with an arbitration award issued before any court proceeding begins , except that if a finding of partial illegality or unenforceability would allow class-wide or representative arbitration, the Binding Arbitration and Class Action Waiver section will be unenforceable in its entirety.

General More Need more help? Expand your skills. Get new features first. Was this information helpful? Yes No. Thank you!

Any more feedback? The more you tell us the more we can help. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. Too technical. Not enough information. Not enough pictures. Any additional feedback? Submit feedback. Rating Details. Price Affordability. Value for money. Exchange, Refund and Cancellation Policy. Privacy and Data Security. Billing Practices.

Style and Design. All 1. Rating stats. Rating trend. Summary of Microsoft Customer Service Calls Top Reasons of Customers Calls. Consumers Call the Most From. Microsoft Pros and Cons Pros: No solution yet, No pros, Nice products, Wonderful when works, Who costumer service no body answer but an stupid machine Cons: Customer service, Lousy customer service, Your customer service, Poor service, Very bad customer service response.

Activate Office. Activate Windows Manage your subscriptions. Sign in to your Microsoft account. Manage payment and billing for Microsoft Manage your privacy settings. Find your Windows product key. Change your Microsoft account password.